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Versa battery won't charge

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‎04-25-2018 10:46 - last edited on ‎08-27-2018 15:14 by Moderator Alum

‎04-25-2018 10:46 - last edited on ‎08-27-2018 15:14 by Moderator Alum

I just got my versa a week or two ago, the battery ran out during a 12 hour work shift, so I popped it on the charger when I got home (it had been working perfectly before this).  Screen has not woken up since.  That was days ago now. Its like its just dead.  I have plugged the charger in to multiple places, my phone is charging beautifully from the same sources.  Who do I call/where do I send my Versa to get a replacement?

 

Moderator edit: title for clarity 

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360 REPLIES 360

‎05-25-2020 06:17

In response to JuanJoFitbit

‎05-25-2020 06:17

Yes my fitbit does vibrate when I attach it to the charger

Sent from my iPhone
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