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Versa battery won't stay charged after update

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‎04-29-2020 12:18 - last edited on ‎04-30-2020 19:00 by

‎04-29-2020 12:18 - last edited on ‎04-30-2020 19:00 by

After 100% charge my versa dies during the night.  I never had a problem until after this last update.  

 

 

Moderator edit: subject for clarity

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‎04-30-2020 18:59

‎04-30-2020 18:59

Welcome to the Fitbit Community, @CheapCrap. 

 

I am sorry to hear your Versa battery won't stay charged after update. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. 

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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