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Versa blank screen and battery on 0%

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‎07-22-2020 05:59 - last edited on ‎06-09-2021 12:04 by Moderator Alum

‎07-22-2020 05:59 - last edited on ‎06-09-2021 12:04 by Moderator Alum

My Fitbit was working perfectly but this morning the battery was showing red and then the screen went blank. 
It is now showing a picture of a battery in middle of a black screen with 0% written on it. I have tried it on 2 chargers and nothing is happening. 

 

 

 


Moderator edit: subject updated for clarity

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‎07-22-2020 18:09

‎07-22-2020 18:09

Help! 

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‎07-24-2020 00:42

In response to FitDiBit

‎07-24-2020 00:42

My fitbit isn t charging. There is a black screen showing  0 percent in red.  I have used 2 chargers so I know they are working ok.Sent from my Samsung Galaxy smartphone.
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