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Versa blank screen even after restarting it

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‎10-03-2021 17:55 - last edited on ‎10-04-2021 11:29 by Fitbit Moderator

‎10-03-2021 17:55 - last edited on ‎10-04-2021 11:29 by Fitbit Moderator

My Versa screen suddenly went black. It's fully charged and syncs with my phone. I tried to reboot but it just makes a humming sound. The lights on the back are flickering. 

 

Moderator Edit: Clarified subject

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‎10-04-2021 11:30 - edited ‎06-11-2023 13:37

‎10-04-2021 11:30 - edited ‎06-11-2023 13:37

Hi there, @Onoel. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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