help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa bluetooth synching issues this morning?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-08-2018 01:59 - edited ‎07-08-2018 02:04

‎07-08-2018 01:59 - edited ‎07-08-2018 02:04

Anyone having issues? It hasn't  synched since yesterday and I've just done a run with Strava but no details are being uploaded and error when synching. Restarted devices and blue tooth. Any issues ongoing Fitbit?

Best Answer
0 Votes
1 REPLY 1

‎07-08-2018 05:49

‎07-08-2018 05:49

Hi @FancyTatts Sorry to hear your morning is starting out with a tech issue. After you restarted where you able to sync? I have found it can sometime take restarting 2-3 times to get everything back to syncing correctly. If that still doesn't work, I'd suggest a full shutdown. Go to setting, scroll to the bottom, tap About, scroll to the bottom, tap Shutdown. Hopefully that does the trip for you. Good luck!

Marci | Bellevue, WA
Best Answer