Versa brightness too dim

[lisaxander]

I am unable to turn up the brightness on my Fitbit Versa. It is that low I can't see the clock to swipe up and navigate. Only had it since last week and its been stuck like this for a few days, how annoying! Can anyone recommend anything? I've got it linked to my phone and I can't seem to work out a way to get the screen to show. Tried in diff kinds of light too.

Moderator edit: subject for clarity

[BSGriffen]

The Brightness setting on the Fitbit Versa watch is not settable.  It is stuck on DIM. Screen timeout and sleep mode are adjustable.  Do Not Disturb and Screen Wake are also not adjustable.  All other settings are adjustable.  What do I need to do so the Brightness Setting is adjustable.  The screen is too dim to view in daylight.

[Daleshouse]

I’m having the same problem. I’ve had the Versa lite for 3 weeks and I swipe to settings and a the brightness stays on dim no matter how many times I tap   

[Daleshouse]

Turning off sleep mode worked!   Thank you. Now brightness is working!   

[214fbvck19]

Does not work.  Tried multiple times today.  Other ideas??

[214fbvck19]

Does not work.  Tried multiple times today.  Battery is about 65% charged. Other options?

[Mrsbiz]

Take you Fitbit off sleep mode then you can adjust the brightness.

[BSGriffen]

Thanks!

[BigJer]

Many Thanks, I must have inadvertently turned sleep mode on !!!

[Sheesh2]

I tried going through settings, but the brightness option feels greyed out and won’t switch from dim.

[BigJer]

Sent from my iPad

[Daleshouse]

Figured this out. Thanks.

Sent from my iPhone

[ElizDawn]

This did it!!!! The sleep mode was the trick!!!! Thank you!!!!!

[swinnan]

That worked thank you so much 

[Dianis20]

It did not allow me to tap on it, it’s on DIM and I can’t change it :(.

[Sheesh2]

Reset it to factory settings first, it’s what I had to do.

Sent from my iPhone

[Dianis20]

How do you do that? Don’t you loose your data?

Deana

Enviado desde mi iPhone

[Ma613]

I don't remember what I did. But its working. I followed advice on comment
board.

[Onefifty150]

No, i did not lose my data. I ended up getting another Versa.Sent via the Samsung Galaxy S10, an AT&T 5G Evolution capable smartphone

[Sheesh2]

There wasn’t any data, I was worried about losing, don’t think I lost any though.
You can find the steps to reset on google or YouTube

Sent from my iPhone

[SKncali]

This happened to me too.  I finally found that I had turned sleep mode on.  Below screen time out is a sleep Mode option try turning it to off then checking to see if you can change the brightness level.