Versa brightness too dim

[lisaxander]

I am unable to turn up the brightness on my Fitbit Versa. It is that low I can't see the clock to swipe up and navigate. Only had it since last week and its been stuck like this for a few days, how annoying! Can anyone recommend anything? I've got it linked to my phone and I can't seem to work out a way to get the screen to show. Tried in diff kinds of light too.

Moderator edit: subject for clarity

[Dianis20]

Thanks

Enviado desde mi iPhone

[Bcarta2]

I am having same problem! ... Only had watch for 6 mos. .... 

[Dianis20]

I havé not ben able to fix it

Enviado desde mi iPhone

[Bcarta2]

You need to turn off sleep mode... It may have been accidentally been
turned on... That's what happened to me!

[Dianis20]

i reset it to factory and it got fixed!
thank you

:-Deana
Enviado desde San Diego con mi iPhone

[Bitdaddy]

That did it. I turned off the sleep mode and was able to adjust the brightness.  Thanks so much!

[Kittygirl42]

Thank you, I had the same problem and this fixed it.

Sleep mode also prevents the screen from being displayed when you flick your wrist and that was also annoying ( I thought  wrongly that it had something to do with the battery being low), so thanks again!

[Mlibner]

Thank you so much this worked for me. The Versa was useless with it stuck on dim. I must have inadvertently put it in sleep mode.

[bwatt51]

Can’t turn Sleep mode off. I tap sleep mode and nothing changes

[Lakefly]

That worked!  Thank you, thank you, thank you!!

[JZVT]

I know "how" to change it, but on my watch it doesn't work.  It's stuck on dim.  I thought others may be having the same issue.  I was wondering if there was something else I could try.

[Mlibner]

I had the same problem. The issue was my watch was stuck on sleep mode. I turned it off and was able to adjust the brightness.

[davidabc]

that worked.

[Buddie2]

That actually happened to me! Thanks for the help. 

[Pollyprbrd]

I was having trouble with my Fitbit Versa not allowing me to adjust the brightness. When I went to settings, brightness was grayed-out so that I could not adjust it (other settings were like that, too). This is something that had just sprung up within the last week or so. I tried a hard reboot, but once powered up again nothing had changed. As I checked my Fitbit account on my phone today I noticed there was an update ready to be installed (I don't think I'd seen that recently). I installed the update, but the brightness problem was still there. I decided I'd try a reboot again. As I pressed the button for shutdown, "Quick Settings" popped up. I hit the brightness button... had to do that a couple times I think... it worked! I'm so glad to have my settings back and functional! 

[Doodles0517]

Thank you thank you thank you!

[EMT105]

My brightness went dim and I didn't change it.  I've gone to settings but it grayed out and won't let me change it.  I've also restarted the fitbit and that didn't work either.

[Sheesh2]

I would contact Fitbit at this point.

Sent from my iPhone

[Lakefly]

I figured it out

Sent from my iPhone

[Mommakay]

So much yes! Thank you! I couldn’t see a thing when I was outside! THANK YOU!!!!