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Versa buttons stopped working after swimming

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‎06-04-2018 11:53 - last edited on ‎10-21-2021 19:28 by Fitbit Moderator

‎06-04-2018 11:53 - last edited on ‎10-21-2021 19:28 by Fitbit Moderator

Hey everyone. 

So I loved my versa then I took it swimming. Immediately the buttons stopped working and the battery tanked. I ended up just returning it because I was so disappointed. Now I’m seeing tons of forum posts about similar problems. Does anyone know if they are fixing this or if it was pre released with bugs? I’m too scared to replace the versa with a new one just in case every single one is like this! 

 

Thoughts ?!?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎06-04-2018 19:27

‎06-04-2018 19:27

Versa is a scam. My watch work only 4 days; I went to the pool and it stop working. the water got inside my watch. Check the pictures that I attach. Also, the customer support is terrible, they even lie in their answers.watch.png

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‎06-05-2018 05:18

In response to Snajera

‎06-05-2018 05:18

That does not sound very promising...

Cat Frustrated

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‎06-05-2018 05:34

In response to Snajera

‎06-05-2018 05:34

Didn't they give you a solution or something? It's waterproof in warranty. So I think you could just change it by one new with your warranty in order and then try again, I have no problems yet and I take a shower everyday or almost 😉

 

good luck let me know 

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