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Versa calories burned not working correctly

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I woke up this morning to no calories burned.  I dont wear at night.  All synced and everything.  Went to gym and did a worloitbthat typically burns 450 calories.  It only showed about 100 calories burned.  What do I do to fix this??

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Welcome to the Fitbit Community @Knec. I'll be glad to assist you with your calories burned inquiry.

 

Thanks for letting us know about this situation. Our team is aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

 

I'm sorry for any trouble and appreciate your patience and look forward to getting you back on track.

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