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Versa came back to life feedback

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‎11-22-2020 21:46 - last edited on ‎11-23-2020 05:25 by Fitbit Moderator

‎11-22-2020 21:46 - last edited on ‎11-23-2020 05:25 by Fitbit Moderator

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My Versa died on 6/27/20 and I was so sad, it happened with no warning.  This is one of the first ones that came out and it lasted well that whole time but I still wasn’t ready for it to be done! I tried all the fixes and nothing worked.  There seemed to be moisture bubbles showing on the back in the sensor windows.  Note I NEVER once wore this in the water, I had read too many reviews that it isn’t actually waterproof.

 

in any case, none of the “fixes” worked so I put it in a drawer and adjusted to life without my Versa.  A few days ago I just started to look at Garmin Venu Sq and was really close to buying it but had a feeling I should try my Versa again.  I plugged it in and the 0% battery flashed on the screen!!  Whaaaaaat!!  Now it’s 68% charged and synced with my phone and by god I think it has risen from the dead.  I am THRILLED I have my Versa again for at least a little while, however long it lasts.  So I wanted to share for everyone who has had their Versa suddenly die.  Don't give up, maybe it just needs a few months to dry out and it might work again !!  Unless you’re in warranty, of course, and just get that sucker replaced then.  

that is all!!

  • A944AE7B-C48B-46CB-B0BC-5B981A910D6F.jpeg

 

Moderator edit: updated subject for clarity

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‎11-23-2020 05:24 - edited ‎11-23-2020 05:25

‎11-23-2020 05:24 - edited ‎11-23-2020 05:25

Hi @Mothrasue, it's great to see you in our Fitbit Community. I'm sorry to hear that your Fitbit Versa had stopped turning on and taking a charge. I totally understand how you felt about this.

 

However, I'm so glad to hear about the great news and it's great to hear that your Versa came back to life. Thank you for sharing the pictures, posting the update here and sharing your feedback since this helps us to keep improving.

 

In case you see anything unusual with your device, don't hesitate to get back and we'll be happy to follow up and assist you accordingly.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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