Versa can no longer be paired with phone

[WizardStan]

My Versa stopped syncing last night.  I didn't notice until about half an hour ago.  No syncing, no messages get triggered on the watch.

Normally when this happens (and it happens a lot, it's very ridiculous) I can either turn the bluetooth of my phone off and back on again, or reboot the watch and, after a few minutes, it will start working again.

Every couple weeks, however, this is not enough.  I need to actually delete the device, forget the BT connection, and redo the setup entirely.

Today even that is not working.  I have tried many times: sometimes it is able to find it, but then fails at the next step, "Not working?" it asks, and then tells me several things to try (all of which I've tried).  Sometimes it will search and search and search and just keep searching; 5 minutes is what I waited before stopping it.  Sometimes it will search for only a short while and then time out, saying it couldn't find anything.  ONCE it got to the point of being able to put in the code, but it then timed out at the next step.

I have tried

- resetting the watch three times.  I've actually reset it 20 times now.

- Turning bluetooth off and back on again

- Rebooting my phone

- Turning the watch off, rebooting the phone, then turning it back on

- Turning the bluetooth off, rebooting phone, turning bluetooth back on

- Turning the watch off, turning bluetooth off, turning phone off, turning phone on, turning bluetooth on, turning watch on

- Turning watch off, turning bluetooth off, turning phone off, turning phone on, turning watch on, turning bluetooth on

I currently have a watch.  Not a smart watch, not even a very useful watch.  It's supposed to be a smart watch, I paid $200 for a smart watch, but it doesn't smart, it just dumbs.  I guess it tracks my steps but unless it can sync those back to the server eventually that's a pretty useless feature.  Can anyone help?

edit: After several more minutes, many more attempts, it eventually worked.  Seems fine now, but for how long?  I have no idea.

The connectivity issue is a known problem and the fact that FitBit has deigned to ignore it for so long, not even implementing the most basic of "hey, watch can no longer communicate with phone" alert is shocking, and I am in full regret for having purchased it.

[SunsetRunner]

Is the device you are trying to sync to a supported device?

 https://www.fitbit.com/devices

[WizardStan]

Yes, it's a pixel 2.

[Rich_Laue]

One thing I suggest is if the tracker is not communicating with the phone to sync,  do not remove it from your Fitbit account.  This step simply tells fitbit that you do not want to use the tablet anymore,  it at best will not help but usually adds more problems. 

@WizardStan have you checked to see if the Fitbit app is up to date?

Check for any phone updates?

Removed the Versa from the phones bluetooth? It might have reconnected through one of the tries

Tried through both wifi and cellular?

Logged out/in on the Fitbit app?

The step that works for me is to clear the Fitbit app cache and sweep any unneeded apps out of memory.

Android has memory management problems and a phone restart should be done at least weekly. 

[SunsetRunner]

Hi, when all the suggested solutions do not work for you, please contact Customer Service/Support: https://help.fitbit.com/?l=en_US&c=Topics%3ATroubleshooting . They will be glad to help you with your problem in order to solve it.

 Good luck!!