help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa can't connect to WiFi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-24-2018 11:54 - last edited on ‎07-25-2018 08:33 by Moderator Alum

‎07-24-2018 11:54 - last edited on ‎07-25-2018 08:33 by Moderator Alum

I try to pair WiFi from my computer to Versa, it didn't work. I go to check the watch and go to the setting menu. I found that "IP address WiFi off". How to open it? Thanks in adv.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-24-2018 17:02

‎07-24-2018 17:02

Hello, @deangang. The Versa's WiFi is setup through your phone. It will turn off when not in use to save battery.

 

你好，@ deangang。 Versa的WiFi通过手机设置。 不使用时会关闭以节省电池电量。

 

你好、@ディアンガ。それはWiFiの通話手机设定。电子电気。

 

Sent in part with Google Translate to make the Forums more user friendly.

 

 

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer
0 Votes

‎07-25-2018 08:34

‎07-25-2018 08:34

It's great to see you here @deangang and @supersmart01234 thanks for stopping by.

 

I appreciate all the efforts in trying to fix this WiFi issue and would like to know if you keep experiencing it? If you do, I recommend taking a look at the help article Why won't my Fitbit watch connect to Wi-Fi? and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer