12-22-2018 06:16
12-22-2018 06:16
I upgraded firmware (current version 32.32.10.15) yesterday. Now my clock face is showing all zero for all information- heart rate, battery life, steps, calories burned, etc. when I swipe down to sub information, the data is there but does not transfer to my clock face. I have tried the troubleshooting ideas:
-upgraded iPhone to latest version IOS 12.1.2
-I shutdown iPhone
-i turned iPhone Bluetooth off and back on
-i restarted my Versa watch
-I forced shutdown my Versa watch.
Still clock face face will not update.
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12-22-2018 06:32
12-22-2018 06:32
Ok, problem solved. When I went to clock face on the app, there was a message that stated App did not finish installing. I had to click Continue Install 3 times before it finished. Clock face now has all data showing.
12-22-2018 06:32
12-22-2018 06:32
Ok, problem solved. When I went to clock face on the app, there was a message that stated App did not finish installing. I had to click Continue Install 3 times before it finished. Clock face now has all data showing.
12-22-2018 06:33
12-22-2018 06:33
Try another sync first.
Which clock face are you using?
You might try another clock face, or switch to another, then switch back.