Versa clock face not showing and battery dying very quickly

[Nika01]

• I had an Versa for the last 2 months and all of a sudden my clock face is not visible nor does my battery last a full day. I have not had this watch 3 months and having all of these problems. I need help

[SunsetRunner]

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Normally this procedure solves a lot of problems. If this procedure does not solve your problem, contact Customer Support and mention directly that you already performed the restart procedure. 

[JuanJoFitbit]

@Nika01 Welcome to our Fitbit Community! I'd like to follow up on the issue that your Versa is experiencing since its battery drains fast and the display doesn't show your clock face properly.

I'd just like to know if the issue persists or if it got resolved after trying the restart process that shared my friend @SunsetRunner.

In the meantime, try the troubleshooting steps that are listed in this help article, which contains some tips in order to improve your Versa's battery life. Finally, try changing the clock face and see if the issue gets fixed.

Keep @SunsetRunner and me posted on the outcome! 😀