help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa clock face randomly reverts to previous one

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-08-2021 07:39 - last edited on ‎06-26-2021 21:01 by Moderator Alum

‎06-08-2021 07:39 - last edited on ‎06-26-2021 21:01 by Moderator Alum

I haven't worn my Versa in a long time as I haven't been very active working from home. I recently started wearing it again and decided to start fresh and do a factory reset. The only issue I am running into is installing clock faces. I have the default one but the app is trying to download all of my 'favorite' clock faces all at once. The installs keep failing and I can't change my clockface from the default. I can't go in and delete the clock faces from my favorites either because they are all actively trying to download

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎06-26-2021 20:59

‎06-26-2021 20:59

Hi there, @jlvogel2013. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes