Versa connected GPS not recording accurately

[Jamesb2407]

So I have been running the same short route for 2 weeks now, its a straight line and by map comes out at roughly 2.1 miles.

The Versa connected GPS sets this at 1.75miles each time, however my friends Apple watch and my Strava GPS will get roughly 2 - 2.1 miles. What's interesting is that if Strava is running at the same time as fitbit connected GPS then fitbit also reads 2 - 2.1 miles.

Can anyone help me understand why this is? I feel like its a connection problem between the watch and my phone? I have uninstalled and re-installed fitbit, factory reset the watch and made sure all my GPS settings are on and nothing is restricted. Its frustrating that its not recording accurately, as its the whole reason I use the watch.

Moderator edit: format

[JuanJoFitbit]

Hi @Jamesb2407, it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not tracking recording accurate GPS data. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try a regular restart. To do so no your device, follow the steps listed in this help article. After this, check out this help page. This article explains how the GPS feature works on your Fitbit device. It also contains some troubleshooting steps for you to try.

Finally, monitor your routes and see if your watch provides accurate GPS data.

Keep me posted on the outcome.