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Versa counting swimming laps

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‎10-24-2018 04:28

‎10-24-2018 04:28

I have set up pool length etc 

Versa counted laps on my first swim but a few days later it would not. Please tell me what’s wrong. When it did count I could adjust & correct it when it was wrong. This time I couldn’t.  Why can’t I manually adjust if incorrectly calculates laps / meters?

Best Answer
3 REPLIES 3

‎10-26-2018 09:37

‎10-26-2018 09:37

Hey @Masha, welcome aboard! So your Versa is not longer counting your swim data, right? Beside that, you can't edit the pool length and select meters/yards on your Fitbit account anymore? Are you trying to use the Fitbit app for this or your computer? 

 

Please give me those details so I can assist you better! 

Heydy | Community Moderator, Fitbit
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0 Votes

‎12-31-2018 02:35

In response to HeydyF

‎12-31-2018 02:35

I am using Fitbit Versha Limited Edition since June 2018. It's work nicely and counts my laps correctly. 

I observed from last week that total count of laps by fitbit Vs manual count differ very much ( Manual count 800m fitbit count 625m).

Some times 100m swim will count 75m by fitbit.

Please advise the solution .

Regards Shirish Anant Patki 

 

Best Answer

‎12-31-2018 02:36

In response to HeydyF

‎12-31-2018 02:36

I am using Fitbit Versha Limited Edition since June 2018. It's work nicely and counts my laps correctly. 

I observed from last week that total count of laps by fitbit Vs manual count differ very much ( Manual count 800m fitbit count 625m).

Some times 100m swim will count 75m by fitbit.

Pool length 25m

Please advise the solution .

Regards Shirish Anant Patki 

 

Best Answer