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Versa counting too many floors

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‎03-06-2020 05:41 - last edited on ‎04-27-2020 18:22 by

‎03-06-2020 05:41 - last edited on ‎04-27-2020 18:22 by

I keep getting 300+ floors a day on my Fitbit, but I don't even go up any stairs?

I've reset it but it still does it is there anyway I can fix this?

 

 

Moderator edit: subject for clarity

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‎04-27-2020 18:21

‎04-27-2020 18:21

Welcome to the Fitbit Community, @teamturner. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Versa is counting too many floors. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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