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Versa cutting off exercise before I'm done

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‎05-14-2018 14:18 - last edited on ‎05-20-2018 06:06 by Moderator Alum

‎05-14-2018 14:18 - last edited on ‎05-20-2018 06:06 by Moderator Alum

About 3 times now I have turned my exercise mode on and started my workout. Ten minutes into the workout, I look and it is no longer in exercise mode. Has anybody else had this issue? I know it isn't due to lack of movement or heart rate because they've been pretty intense workouts.

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‎05-20-2018 06:10 - last edited on ‎05-27-2025 08:27 by Fitbit Moderator

‎05-20-2018 06:10 - last edited on ‎05-27-2025 08:27 by Fitbit Moderator

It's great to see you around @Acmiller924.

About the issue you are experiencing with your Versa, are you verifying that your watch's screen isn't touching with a sleeve or something else? Since if it is, it can be paused by this. If it isn't, I recommend restarting your Versa by following the instructions provided in the How do I restart my Fitbit device? article.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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