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Versa - dead after factory reset

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‎08-20-2020 06:04

‎08-20-2020 06:04

After a factory reset my Fitbit Versa is completely dead, have tried charging, following all reset procedures as per instructions, but still nothing. I only purchased it in December 2019 as a gift for my young daughter. She is understandably upset - please advise what to do from here. Thank you.

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‎08-20-2020 07:53

‎08-20-2020 07:53

quick! reach out to support so they can start processing a replacement. They only offer this for 1 year and then you will be on the hook to get an apple watch

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