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Versa didn't track my hiking correctly

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‎04-21-2018 23:36 - last edited on ‎10-27-2021 17:50 by Fitbit Moderator

‎04-21-2018 23:36 - last edited on ‎10-27-2021 17:50 by Fitbit Moderator

I’ve owned my Versa for a few days and wore it during an awesome hike today! After finishing, my Fitbit recorded 13.2km and 1,000+ calories ... now later in the day, it is showing 10.8km and only burned 476 calories. WTF? How did my recorded activity reduce by such a massive amount in a few short hours?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎04-22-2018 00:25

‎04-22-2018 00:25

Did you manually add an activity?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-22-2018 00:37

In response to NellyG

‎04-22-2018 00:37

No I didn’t enter manually. I’ve owned Fitbits for a few years and this is the first time I’ve ever had this happen...

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