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Versa died and won't charge

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‎04-25-2020 16:09 - last edited on ‎04-26-2020 17:53 by

‎04-25-2020 16:09 - last edited on ‎04-26-2020 17:53 by

My Fitbit Versa dies and will no longer charge. I've cleaned the contacts and nothing. Does anyone have  the factory reset protocol? 

 

 

Moderator edit: subject for clarity

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‎04-26-2020 17:53

‎04-26-2020 17:53

Welcome to the Fitbit Community, @robin_dzijacky.

 

I am sorry to hear your Fitbit Versa won't charge. Thanks for trying to resolve this and I am here to help. Before considering other options, I recommend following our complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes, I'll be around.  

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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