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Versa died in less than one year!

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‎07-10-2020 08:30

‎07-10-2020 08:30

My original Versa was from Christmas 2018, it died July 2019. Customer service sent me a new one...that one died July 2020, didn't last even one year! Fitbit will not warranty a device that was already replaced even though it didn't last ONE YEAR! I can now buy a new device for 25% off! These products do not last; I can't recommended buying these devices with their quality problems. 

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‎07-10-2020 08:40

‎07-10-2020 08:40

Hi @GregorPS  the warranty terms state that any replacement devices have the remaining portion of the original warranty. You don't get a new warranty when it's been replaced. Click to read the terms of the warranty. 

Stepping in the U.S.A. since September 2013. Android 14

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‎07-10-2020 08:50

‎07-10-2020 08:50

Same thing basically happened to me. So frustrating and disappointing. 

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