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Versa died - no support from the company with warranty

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What the **ahem**? I trusted your company and bought a versa while i was in China, less than 7 months it stops working and this is your support? Thanks for understanding my **ahem**. Thats bull**ahem** and leck of respect with costumer

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My Versa died at the 1 year anniversary.  I contacted the company and was promised a new watch. When it didn't show up I contacted them again and again and then was told they could help.  Terrible customer service. Fitbit is a good product when it works but don't expect the company to back up their product.

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