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Versa display corrupted

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‎09-09-2018 02:49 - last edited on ‎09-10-2018 07:07 by Moderator Alum

‎09-09-2018 02:49 - last edited on ‎09-10-2018 07:07 by Moderator Alum

The display on my Fitbit Versa has lines on it and bouncing. I have tried changing the back ground and hard reset but it hasn’t fixed it. Any idea what is wrong? Anyone else have this problem?

 

 

Moderator edit: subject for clarity

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‎09-09-2018 06:19

‎09-09-2018 06:19

You will need to contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-10-2018 07:08

‎09-10-2018 07:08

A warm welcome to the Community @KylieLB and @NellyG thanks for the input.

 

I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team? Have they offered a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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