08-22-2018
18:50
- last edited on
08-23-2018
05:56
by
AlejandraFitbit
08-22-2018
18:50
- last edited on
08-23-2018
05:56
by
AlejandraFitbit
I am using the stats by Fitbit clock face and every time I turn on my watch to the clock face, the top right clock number flickers briefly. Not a very big issue but this is one of Fitbit better looking clock faces and it doesn't use up as much battery as others or slow down the interface as much, and I don't want to have to change it the flickering is really bothering me. I have tried restarting the watch too. Thanks!
Moderator edit: subject for clarity
08-22-2018 20:40
08-22-2018 20:40
Have you done the restart 3 times in a row? Sometimes it helps
I use this watch face and its not happening to me.
If the restart doesn't work. Then change the clock face to something else. Sync it and then change it back to the stats one and sync again
Wendy | CA | Moto G6 Android
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08-23-2018 05:57
08-23-2018 05:57
Hey @GoalCrusher, it's great to see you here and @WendyB thanks for stopping by.
I appreciate the efforts in trying to fix this and would like to know if you have contacted our support team, have they offer you a solution for this?
Hope to hear from you soon.
08-23-2018 06:22
08-23-2018 06:22
I didn't bother because they would just tell me reset my watch and other generic fixes. I figured this was a software issue that needed the attention of the community
09-15-2018 13:37
09-15-2018 13:37
Did you ever find a solution to this issue? I bought my versa 9/13/18 and use the same clock face. I'm having that flickering issue with the right clock number. I would like to know if I should just return it.
10-06-2018 20:44
10-06-2018 20:44
Sorry for replying so late
They told me that that is what happens if you choose 12-hour time. If you change to 24-hour time it won't do that anymore. Not very helpful if you only use 12-hour time