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Versa display isn't working

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‎10-07-2018 03:32 - last edited on ‎10-08-2018 07:21 by Moderator Alum

‎10-07-2018 03:32 - last edited on ‎10-08-2018 07:21 by Moderator Alum

Just updated my Fitbit Versa and now its not working at all. Can only see battery indicator and dots shaped as a diamond?

 

 

Moderator edit: subject for clarity

Best Answer
1 REPLY 1

‎10-08-2018 07:22

‎10-08-2018 07:22

A warm welcome to the Forums @Donna68.

 

Have you tried to restart your Versa? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer