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Versa display isn't working

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‎11-11-2018 22:27 - last edited on ‎11-12-2018 05:05 by Moderator Alum

‎11-11-2018 22:27 - last edited on ‎11-12-2018 05:05 by Moderator Alum

My Versa screen is just a light glow. Nothing on screen. My Fitbit app says its charged trying to restart gets no results. Just two weeks ago it kept getting stuck on Fitbit logo for a couple of days. It took restarting 5 times then it worked fine again. Help!

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎11-11-2018 23:08

‎11-11-2018 23:08

If restarting it 3 times in a row does not help then contact support

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1


If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎11-12-2018 05:06 - last edited on ‎07-07-2025 07:59 by Fitbit Moderator

‎11-12-2018 05:06 - last edited on ‎07-07-2025 07:59 by Fitbit Moderator

It's great to see you around @Overbourd17 and @WendyB thanks for stopping by.

I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Are you still having problems with your watch's display?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer