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Versa displays a "Clock Error" message

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‎10-07-2019 08:52 - last edited on ‎10-08-2019 05:59 by Fitbit Moderator

‎10-07-2019 08:52 - last edited on ‎10-08-2019 05:59 by Fitbit Moderator

I tryed to change my clock and now I get clock error on every clock I try to select and ideas on a fix or solution.

 

 

Moderator edit: updated subject for clarity

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‎10-07-2019 11:34

‎10-07-2019 11:34

Hi @Frank38 , have you also tried to change your clock back to a CF developed by Fitbit itself? If no, try it. Regards kuzibri

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‎10-08-2019 05:58

In response to SunsetRunner

‎10-08-2019 05:58

@Frank38 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it shows a "clock error" message.

 

As @SunsetRunner mentioned, try using a clock face developed by Fitbit, not a third party clock face.

 

Also, I'd like you to restart your Versa as described in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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