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Versa displays a "Data not saved" message

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‎03-10-2020 06:59 - last edited on ‎04-16-2020 05:18 by Fitbit Moderator

‎03-10-2020 06:59 - last edited on ‎04-16-2020 05:18 by Fitbit Moderator

Woke up Sunday and my fit bit display has this code. Tried every tip on the fit bit community and nothing. Googled and YouTube it and nothing works! Just got it for Christmas so I'm not happy at all!

 

 

Moderator edit: updated subject for clarity

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‎04-16-2020 05:17

‎04-16-2020 05:17

Hi @Preacherswife, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the "Data not saved" error that your Versa showed, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm so glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Have a great day! 😀

JuanJo | Community Moderator

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