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Versa displays a "Device not found" message

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‎05-26-2020 13:42 - last edited on ‎06-04-2020 07:29 by Fitbit Moderator

‎05-26-2020 13:42 - last edited on ‎06-04-2020 07:29 by Fitbit Moderator

Uninstall app and reinstall came back with device not found. Was on the charger.

 

 

Moderator edit: updated subject for clarity

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‎06-04-2020 07:28

‎06-04-2020 07:28

Hi @Lljacobs63, it's great to see you in our Fitbit Community! Regarding the "Device not found" message that your Fitbit Versa displayed, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone and email. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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