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Versa distance cues don't get saved.

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‎09-23-2018 05:27 - last edited on ‎09-25-2018 09:24 by Moderator Alum

‎09-23-2018 05:27 - last edited on ‎09-25-2018 09:24 by Moderator Alum

When I go for a run I change my versa to track every mile. As soon as I start it goes back to track every half mile?  How can I get it to stay at 1 mile.

 

Moderator Edit: Clarified Subject. 

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‎09-25-2018 09:30

‎09-25-2018 09:30

Hello @Bin48, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to restart your Versa if you haven't yet by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, adjust the settings on your exercise by tapping on the gear icon when you select an Exercise from your watch and let me know if you're still experiencing this issue. 

 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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