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Versa distance stat didn't reset after 12 AM

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‎05-12-2020 11:19 - last edited on ‎08-08-2020 07:10 by Fitbit Moderator

‎05-12-2020 11:19 - last edited on ‎08-08-2020 07:10 by Fitbit Moderator

Hi guys,

 

So i took a midnight stroll last night and noticed that my fitbit's recorded distance didnt reset but rather carried over to the next day and continued recording miles walked as if it were the same day... anybody experience this? Any help?

 

 

Moderator edit: updated subject for clarity

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‎08-08-2020 07:09

‎08-08-2020 07:09

Hi @Phillinhot, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it carried over the distance data to the next day.

 

Please restart your Versa as described in this help article. After this, monitor your watch and see if the issue doesn't happen again.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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