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Versa doesn't allow me to set PIN (Fitbit wallet)

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‎02-14-2019 08:32

‎02-14-2019 08:32

I just bought the Fitbit Versa today, but I have problems setting up Fitbit wallet.

 

In the Android app I click on "Wallet".

The app shows "Checking pin..." (I haven't set one up yet).

After that I get Can't register Fitbit Wallet message. Sometimes with message HTTP 504, sometimes I don't.

 

I get the same issues when I try to lock my device using the setting in the Android app.

 

Can anyone explain me what's going wrong and how to fix it?

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‎02-14-2019 11:59

‎02-14-2019 11:59

Hello @Jos_01 do you have a lock setup for your phone? This is needed before a user can setup the lock on the tracker.

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‎02-14-2019 12:14

In response to Rich_Laue

‎02-14-2019 12:14

Hello,

Yes I have a lock setup for my phone.

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