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Versa doesn't connect to my phone

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‎07-07-2019 12:42 - last edited on ‎07-09-2019 07:23 by Fitbit Moderator

‎07-07-2019 12:42 - last edited on ‎07-09-2019 07:23 by Fitbit Moderator

Every time showing that check yr phone Bluetooth I try at least a 10 time but does not connected to my phone.

 

 

Moderator edit: updated subject for clarity

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‎07-09-2019 07:00

‎07-09-2019 07:00

@Jk123456- I'm sorry for the late response. However, I'd like to thank you for your participation in our Fitbit Community.

 

Regarding the connection issues that you are experiencing between your Fitbit Versa and your phone, I'd like to know what is the brand and model of your phone. In the meantime, please check out this help article which contains a list of the supported devices.

 

Finally, make sure that you are following the setup process as described in this help page.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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