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Versa doesn't connect with Huawei Honor

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‎08-29-2018 06:51 - last edited on ‎08-30-2018 08:25 by Moderator Alum

‎08-29-2018 06:51 - last edited on ‎08-30-2018 08:25 by Moderator Alum

These two do not work together. If you have a new Honor/Huawei phone: do not buy this!

 

The watch needs to be unpaired from the settings and the app every day, before it being possible to link them together again. This also usually involves at least two resets of the watch, and easily eats 15 minutes of my day. What fun!

 

It is also seems to be unable to use the GPS to register workouts. At least during my 10 days with the watch, and combing through this forum for tips, I was not able to get it to work. For a product that claims on the packaging to be compatible with android, I would say that compatibility is a lie!

 

I have now returned the Versa since it's a faulty device. I will also uninstall the app, delete my account, and never recommend the product to anyone other than iPhone users. It seemed like a good product, but sadly, it wasn't.

 

 

Moderator edit: subject for clarity

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‎08-30-2018 08:26

‎08-30-2018 08:26

A warm welcome to the Community @SunsetRunner.

 

I appreciate the feedback provided about the compatibility of the Versa with the Huawei Honor and sorry to hear that you have returned the watch. If in the future there is something we can help you with, do not hesitate to post it.

 

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-11-2021 16:16

In response to AlejandraFitbit

‎01-11-2021 16:16

Hello, 

I'm thinking about buying a fitbit versa 2 but I'm not sure if it's compatible with my honor phone. I also can't find clear and current information about that in the internet. I have the Honor 20 Pro. Maybe you can give me a clear answer?

Thank you and have a nice day, 

Sabine 

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