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Versa doesn't receive notifications from Samsung A20

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‎02-25-2020 20:39 - last edited on ‎02-26-2020 04:21 by Fitbit Moderator

‎02-25-2020 20:39 - last edited on ‎02-26-2020 04:21 by Fitbit Moderator

Hi, Versa 2 syncs with Samsung A20 but doesn't receive notifications?  Is this an issue with comparability ?

 

 

Moderator edit: updated subject for clarity

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‎02-26-2020 04:20

‎02-26-2020 04:20

@Archerdave, it's great to see you in our Fitbit Community! Regarding your inquiry, I'm afraid that the Samsung A20 is not in the Supported devices list. This may be the reason why your Versa 2 doesn't receive notifications.

 

I'd like you to give your vote to this Feature Suggestion which requests compatibility of this device. The more votes this request gets, the more chances it will have to be reviewed by our team.

 

We appreciate your patience and understanding with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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