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Versa doesn’t want to connect to phone's Bluetooth

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‎04-28-2020 12:52 - last edited on ‎05-13-2020 07:32 by Fitbit Moderator

‎04-28-2020 12:52 - last edited on ‎05-13-2020 07:32 by Fitbit Moderator

I have keep try and i tried all of the steps suggested but it still doesn’t work.

 

 

Moderator edit: updated subject for clarity

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‎05-13-2020 07:32

‎05-13-2020 07:32

@Rayasirakova11, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

Regarding the connection issues between your Fitbit Versa and phone's Bluetooth are experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat. I would like to know if the issue persists or if it got resolved since they mentioned that the chat got disconnected.

 

Looking forward to your response.

JuanJo | Community Moderator

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