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Versa don’t receive text messages

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‎09-04-2018 11:00 - last edited on ‎09-05-2018 08:59 by Moderator Alum

‎09-04-2018 11:00 - last edited on ‎09-05-2018 08:59 by Moderator Alum

I just switched from an iPhone to Samsung Galaxy 9 and I unpaired my Versa from the iPhone. Everything appears connected but I don’t receive text messages now. Any help?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-04-2018 11:12

‎09-04-2018 11:12

There are two notification settings on the watch. One in the normal icon menu under settings and another when you hold down the left button.

I'm assuming that you've set the app notification settings by the sound of it.

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‎09-05-2018 09:01

‎09-05-2018 09:01

A warm welcome to the Community @Obxwave8 and @dailydreamer thanks for stopping by.

 

I would like to know if you keep having issues receiving your text notifications? If you do, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-05-2018 09:15

In response to AlejandraFitbit

‎09-05-2018 09:15

Unless you can offer a timeline for fixing the pages and pages and pages of problems (from launch!) with sleep and GPS I'll continue to be saving up for a Garmin asap.

 

Notifications are the least of the Versa's problems.

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