Versa draining within 24 hours and won't sync

[Journey100]

I've been in contact with Fitbit four times over the past 24 hours to resolve this issue.  I have followed a long list of action items to try to resolve the issue.  Nothing has worked.  My watch is less than a year old!  So disappointing.  

Any recommends before I toss it and move on?

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Journey100. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing the issues you're experiencing with your Fitbit Versa draining within 24 hours and not syncing. I totally understand how you are feeling and appreciate your troubleshooting efforts. Thank you for being in touch with our Support team. Upon checking with them, I was told that they were able to help you. I appreciate your time and efforts.

Let me know if you have any questions.

[Specialv23]

I'm having the same issue after the update call customer service and explain the same issue and was told they cannot do anything, I think this is unexceptionable after spending $200. for this watch why have update if they see all the compliant about the battery life why can't they fix this issue, never had an issue until this last update very disappointed.

[LiliyaFitbit]

Hi @Specialv23, it's nice to see you again in our Community Forums. 

Thank you for joining the thread and sharing your experience with Customer Support regarding the same issue with your device. I am sure they tried to help you in the best possible manner, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I totally understand how you are feeling and appreciate your feedback. We're constantly working on improving our devices and user experiences, and your comments are always welcome.

If you have any questions, feel free to let me know.