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Versa eating up phone memory

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‎10-25-2019 05:05 - edited ‎10-25-2019 05:09

‎10-25-2019 05:05 - edited ‎10-25-2019 05:09

Since I got my Versa watch a few weeks ago, my phone keeps running out of memory. Does anyone know how to stop this problem? I'm not getting multimedia text messages, for example, unless I delete a bunch of photis, uninstall apps, clear my cache, etc..

 

I stopped getting sleep details and I think that may be because of memory issues. I turned off everything on my watch except basic fitness info and sleep info. I'm not using it for music, texts, or phone calls. 

 

I have an older phone (Samsung S5). I can't afford to replace it, but I'm thinking of returning my watch unless there's a solution. 

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3 REPLIES 3

‎10-25-2019 05:06

‎10-25-2019 05:06

Please excuse voice entry/spelling errors. Gotta keep those photis at bay, people. 

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‎10-25-2019 09:40

‎10-25-2019 09:40

Have you tried contacting Fitbit directly by phone? They offer tech support that’s phenomenal at resolving seemingly unsolvable issues. They’ve helped me tremendously a couple of times. 

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‎10-26-2019 03:57

In response to Peaceful1

‎10-26-2019 03:57

No, I didn't know they had phone support. Thanks!

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