Versa experiences a red light and battery drain issue

[LilaMN]

The red light on the back of my Versa stayed on continuously and would not turn off 3 days ago and was super hot to the touch. I was able to get fitbit shut down and light is now off but now my fitbit isn't holding a charge for more that half a day. I charged it late last night, got low battery notification by 4 pm today and completely drained by 6 pm. I used to be able to go 3-4+ days without charging it. What do I need to do? I've had this Versa for about 1.5 years. Thanks.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@LilaMN, welcome to our Fitbit Community! Regarding the battery drain and red light issue that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Since you mentioned that your watch got hot, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You ill receive an email from them soon.

I'll be around if any question arises.