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Versa firmware not updating after long hiatus

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‎07-09-2021 11:02

‎07-09-2021 11:02

I've not used my Versa in a long time. I finally charged it and got it back up and running today but the firmware wasn't updated. I did a factory reset, cleared everything out of my phone and reinstalled the app. Set up my device again and it is still stuck on the 32.331.30 firmware. I know that's not a newer one. Any way to fix without calling customer support?

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‎07-09-2021 11:21

‎07-09-2021 11:21

Yes, just wait a few days.  Firmware update do not come instantly.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-09-2021 21:18

In response to JohnnyRow

‎07-09-2021 21:18

Good to know. I've not ever let my device go this long without being charged. We're talking about 9 months, or more. And I know that the firmware is super outdated. Thanks for the insight.

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