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Versa firmware update leading to issues with monitoring

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‎01-18-2019 08:49

‎01-18-2019 08:49

My heart rate monitor and fitness measurements have not been working properly since firmware update.

Heart beat monitor stops monitoring after sometime and only reconnects after watch reboot.

 

Heavy F45 workouts each morning are not being picked up by the Fitbit and have to be entered manually... defeating the purpose of having the watch.

 

First and only problems I've had with the Versa, happened after firmware update.

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‎01-18-2019 12:23

‎01-18-2019 12:23

@AJQ @AsimK Please go to Settings app on your Versa (swiping left), tap it and scroll down to heart rate. Please toggle it ON, OFF and back ON with a reboot of versa in between. You can reboot your tracker by pressing and holding the left and bottom right buttons until Fitbit logo flashes. If all fails, you may need to restore Versa to factory defaults (perform a factory reset).

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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