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Versa flashing logo and won't sync

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‎02-05-2020 09:33

‎02-05-2020 09:33

All of a sudden today my Versa (which is just over a year old) went to a solid logo page and now it's flashing the logo. I have tried all of the resets but nothing has helped. I am very frustrated. 

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‎02-06-2020 04:18

‎02-06-2020 04:18

@Smaday, welcome to our Fitbit Community. Regarding the screen issue that your Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone and sent you an email. Please reply to their email in case you have questions and they'll be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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