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Versa frozen on logo screen

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‎05-01-2021 03:34

‎05-01-2021 03:34

My Versa has frozen on the logo screen and will not reboot, connect or move despite being turned on and off a number of times it just returns to this screen. And does not do anything.

this is a replacement watch as my other one just stoped working, this is only 3 months old!

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‎05-01-2021 05:29

‎05-01-2021 05:29

Remove both old and new watches from you Fitbit account and from Bluetooth.

Logout of the Fitbit App and restart the phone then

Add the watch with "+ Set up a Device"

Author | ch, passion for improvement.

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‎05-01-2021 09:21

In response to Guy_

‎05-01-2021 09:21

Thank you so much I will give that a try
Kate 


Sent from Yahoo Mail for iPhone
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