Versa gets notifications on the screen but doesn't vibrate

[tkalota]

I have tried turning everything on and off, notifications, blue tooth, vibrations from strong to normal etc, I have done everything I think I can do unless someone knows? 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community @tkalota. 

I appreciate your participation in the Forums and sharing the issue you're experiencing with your Fitbit Versa not vibrating when you get the notifications. Thank you for your efforts to resolve the issue. Please refresh the notifications setting on your watch: from the clock screen, hold the back button and swipe to the quick settings screen. Turn off/on the setting. I also recommend confirming the troubleshooting steps from this post which helped some users to resolve the issue. 

If the issue persists, please let me know if your watch vibrates for other things like alarms? 

Please keep me posted. 

[Amaree5595]

Mine is doing this same thing. I have done all of the steps and the same problem. I can swipe down and see all of the notifications that are current but it never shows up on my watch. They’re just there. No alert. Doesn’t pop up on screen. No vibrations. Vibration works. I tested with an alarm. 

[tkalota]

This worked, thanks!!

[LiliyaFitbit]

Welcome to the Fitbit Community @Amaree5595. It's nice to see you around @tkalota. 

@Amaree5595 thank you for joining the thread and sharing that you're experiencing the same issue. I appreciate your troubleshooting efforts and confirming that the vibration works for an alarm. I would like to confirm that we're aware that some users are experiencing this issue and we're working to identify a resolution as quickly as possible. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution. I appreciate your patience and understanding while we work to improve your experience.

@tkalota I am glad to hear the issue is resolved. Thank you for your time and efforts. 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

If you have any questions, feel free to let me know.