help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa goes off straight away

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2019 09:18 - edited ‎09-03-2019 09:43

‎09-03-2019 09:18 - edited ‎09-03-2019 09:43

Hi there, can anyone advise re. faulty Versa? Bought in March this year. Put it on charger cradle it boots up, take it off I get logo screen then goes black and non-responsive. I have done a restart via menu settings, and also a reset. After I reset, i got to setting it up and after about 15 mins, back to same symptoms. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-03-2019 11:24

‎09-03-2019 11:24

Got through to Fitbit support and getting it replaced 👍

Best Answer
0 Votes