02-03-2020
18:46
- last edited on
02-04-2020
04:09
by
JuanJoFitbit
02-03-2020
18:46
- last edited on
02-04-2020
04:09
by
JuanJoFitbit
How do I get back to clock face when stop on the swim app doesn't stop?
Moderator edit: updated subject for clarity
02-04-2020 04:08
02-04-2020 04:08
@Donndown, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the screen gets stuck on the swim app.
I would like to know if you tried to press the lower right button in order to pause the activity and then the upper right button in order to end it. After this, you'll be able to press the left or back button in order to return to the clock face.
If the screen remains stuck, please restart your watch as described in this help article. After this, monitor your watch and see if the issue gets fixed.
Keep me posted on the outcome.