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Versa has a gold border on the screen

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‎03-25-2020 21:50 - last edited on ‎04-15-2020 09:18 by Fitbit Moderator

‎03-25-2020 21:50 - last edited on ‎04-15-2020 09:18 by Fitbit Moderator

I purchased a Versa and there is a gold border on the screen. Have tried changing the clock but it stays on the screen. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎04-15-2020 09:18

‎04-15-2020 09:18

Hi @AZgetmoving, due to the recent events, I apologize for the delayed response. However, let me go ahead and welcome you to our Fitbit Community.

 

Regarding the screen issues that your Fitbit Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via email. I'm so glad to hear that a solution was provided and you are back on track.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

I'll be around if any question arises! 😀

JuanJo | Community Moderator

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